SHIPPING & DELIVERY
Once the order is shipped you will receive a notification email containing your tracking number and other pertinent details. We aim to deliver within 5 business days or sooner, but during busy periods deliveries may take a little longer. Please note that C. Suite cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
Shipping costs are non-refundable or eligible for store credit.
We are 100% sure that you will love your C. Suite purchases. But in the unlikely event you have any issues with your order please email us at firstname.lastname@example.org.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you store credit or exchange. Items can be returned for store credit or exchange only - unless there is fault by C. Suite, LLC.
To be eligible for a return, your item must be unused and in the same condition that you received it.
If you have received an incorrect or faulty item in your order we sincerely apologize, we have strict quality assurance techniques to ensure this does not happen. If this is the case simply send images of the incorrect/faulty items to our email and we will resolve the matter for you urgently.